Privacy Policy

Effective Date: 20 Mar 2026

Welcome to WhatShop, operated by Kullooo Innovative Solutions, located in Kadayanallur, Tamil Nadu, India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the WhatShop mobile application. By using the application, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you use the WhatShop application:

Personal Information

When registering or using the app, we may collect:

• Name
• Phone number
• Delivery address

Order Information

When you place an order through the app, we collect details required to process and complete your transactions:

• Order details
• Shop information
• Delivery location
• Payment method

Location Information

The WhatShop app may request access to your device location to provide core location-based operations:

• Show nearby shops
• Enable delivery services
• Improve location-based recommendations

Note: You may disable location access in your device settings, but some features may not function properly as a result.

Device Information

We may automatically collect limited system analytics data to improve the stability and performance of the app:

• Device type
• Operating system
• App usage data
• Crash logs

2. How We Use Your Information

We use the data collected for the following operational needs:

• Create and manage user accounts
• Process orders and deliveries smoothly
• Connect users transparently with shops and local service providers
• Provide customer support tracking
• Improve app performance, framework structure, and technical features
• Send important system and service notifications

We do not sell or rent personal user data to third parties under any circumstances.

3. Sharing of Information

Your information may be shared only under strict operational use cases:

With Vendors

Order details and delivery parameters are shared directly with the participating store or service provider explicitly to fulfill your purchase order.

With Delivery Personnel

Fulfillment staff receive limited, necessary logistics parameters to successfully complete drop-offs:

• Customer name
• Delivery address
• Contact number

Legal Requirements

We may disclose collected records if required to do so by applicable judicial laws or in direct response to valid local legal requests.

4. Data Security

We implement industry-standard physical and digital security protocols to protect your personal records from unauthorized data access, misuse, alteration, or disclosure. However, no workflow over the internet is completely bulletproof, and we cannot guarantee absolute security of data transmission.

5. Data Retention

We maintain active data records only as long as necessary to fulfill service operations, maintain proper account logs, or comply fully with regulatory transaction bookkeeping standard protocols in India. Users can formally request complete profile deletion by contacting support.

6. User Rights

You maintain full operational rights regarding your data portfolio, including the right to access your recorded data profile, update active system credentials, or request complete account erasure. Requests can be executed instantly via the contact avenues below.

7. Children's Privacy

The WhatShop application framework is optimized strictly for general commerce audiences and is not intended for use by individuals under the age of 13 years. We do not knowingly compile personal tracking records belonging to children.

8. Third-Party Services

The app integrates optimized global microservices to manage secure functional extensions, which manage data under their individual protection terms:

• Payment gateways
• Analytics services
• Push notification providers

9. Changes to This Privacy Policy

We reserve the right to modify this structural outline periodically. Users will be informed of critical changes through explicit in-app notifications or via immediate live updates hosted directly on this URL. Continued interaction with our services signifies full compliance and authorization of modifications.

10. Contact Us

For questions or support relative to our tracking architecture, please communicate directly via the options below: