Privacy Policy

WhatShop (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you use our platform, including our website, mobile application, and services (collectively referred to as the “Platform”).

By accessing or using WhatShop, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Platform.

1. Information We Collect

We collect different types of information to provide and improve our services. The types of information we collect include:

1.1 Personal Information

When you register, create a listing, or use the services provided on WhatShop, we may collect personal information such as:
Name
Email address
Phone number
Postal address
Business information (for business listings)
Payment details (if applicable)
Profile photo
Location information

1.2 Location Information

If you allow it, we may collect information about your location (via GPS or similar technologies) to provide location-based services, such as showing nearby listings for food, services, or properties. You can control location settings through your device settings.

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to collect information about your usage of the Platform, which helps us personalize your experience and understand user behavior. You can choose to disable cookies via your browser settings, but doing so may limit your ability to use certain features of the Platform.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Providing and Improving Services

To operate, manage, and improve the Platform.
To personalize your experience by showing relevant listings, ads, and services.
To process orders, listings, payments, and other transactions.

2.2 Communication

To send you notifications, alerts, and updates regarding your account, listings, or activity on the Platform.
To respond to your inquiries and provide customer support.

2.3 Marketing

To send you promotional offers, surveys, and newsletters, provided you have opted in.
To display targeted advertisements based on your location, preferences, and activity on the Platform.

2.4 Analytics

To analyze usage trends and measure the effectiveness of our Platform, including understanding how users interact with our services and ads.

2.5 Legal Compliance and Security

To detect, prevent, or investigate fraudulent activities, security incidents, or breaches of our Terms and Conditions.
To comply with legal obligations, such as responding to lawful requests by public authorities.

3. Sharing Your Information

We may share your personal information with third parties under the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform functions on our behalf, such as payment processors, hosting providers, marketing partners, or customer support services. These third parties only have access to your information to the extent necessary to perform their services and are obligated to protect your information.

3.2 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. You will be notified via email or a prominent notice on the Platform of any change in ownership or use of your personal information.

3.3 Legal Requirements

We may disclose your personal information if required to do so by law or if we believe in good faith that such action is necessary to:
Comply with legal obligations or respond to lawful requests from public authorities.
Protect and defend our rights or property.
Prevent fraud, illegal activities, or address violations of our Terms and Conditions.
Protect the safety of users, the public, or WhatShop personnel.

3.4 With Your Consent

We may share your information with third parties if you provide us with explicit consent to do so.

4. Data Security

We take the protection of your personal information seriously. We implement appropriate technical and organizational security measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to:
Encryption: Sensitive information, such as payment details, is encrypted during transmission using SSL (Secure Socket Layer) technology.
Access Control: We restrict access to personal information to authorized employees, contractors, and agents who need it to perform their job responsibilities.
Regular Monitoring: We regularly review our data collection, storage, and processing practices to guard against unauthorized access.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Data Retention

We will retain your personal information for as long as necessary to provide you with services, comply with legal obligations, resolve disputes, or enforce our agreements. Once your information is no longer required, we will delete or anonymize it in accordance with applicable laws.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

6.1 Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.

You can review and update your information through your account settings.

6.2 Deletion

You may request the deletion of your personal information. However, we may retain certain data as required by law or for legitimate business purposes.

6.3 Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format, and, where technically feasible, have the data transmitted directly to another controller.

6.4 Objecting to Processing

You may object to the processing of your personal information in certain situations, such as for direct marketing purposes.

6.5 Withdraw Consent

Where you have provided consent for the collection and processing of your personal information, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at privacy@whatshop.com. We may require verification of your identity before processing your request.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child without parental consent, please contact us immediately, and we will take steps to delete such information.

8. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. Your use of such sites is at your own risk, and we encourage you to review the privacy policies of any third-party services you access.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify users via email or through a prominent notice on the Platform. Your continued use of the Platform after changes to this Privacy Policy indicates your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: whatshop@kullooo.com
Phone: +91-90 430 53 630
Address: National Highway 744, Krishnapuram, Kadayanallur, TenKasi, Tamilnadu, India.